Returns & Exchanges
At Bendon Lingerie, we want you to feel confident and comfortable in your purchase, which is why we offer a 30-day return policy for items in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain items like individual knickers and adhesive products cannot be returned unless faulty.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all original garment tags and hygiene stickers remain intact and attached.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized postal location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing